Frequently Asked Questions

Everything you need to know about Purdy's Tattoo products and services.

Are Purdy's Tattoo aftercare products safe for sensitive skin?

Yes, all our aftercare products are formulated with natural, hypoallergenic ingredients and are dermatologically tested to be safe for all skin types, including highly sensitive skin.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for ink and needles?

Due to health and safety regulations, we can only accept returns on ink and needles if the original factory seal is completely intact. Returns must be initiated within 30 days of purchase.

Do you offer professional discounts for licensed artists?

Absolutely. Licensed tattoo professionals can apply for a Pro Account to access wholesale pricing and bulk discounts by submitting their credentials through our Pro Portal.

How can I track my package?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your delivery status in real-time.

Are your tattoo inks vegan and cruelty-free?

Yes, Purdy's Tattoo is committed to ethical beauty. All of our inks are 100% vegan-friendly and are never tested on animals.